We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

All orders are processed within 1-2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

• Domestic Shipping (within United Kingdom): Estimated delivery time is 5-7 business days.

Please note: delivery times are estimates and not guaranteed.

• Standard shipping: Free Shipping

Unfortunately we ship only within United Kingdom at the moment.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info.baopaw@gmail.com. Please note that returns will need to be sent to the following address: [8 Maine Road, Manchester, M144DW] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please reach out to us at info.baopaw@gmail.com to discuss partnership opportunities. We typically offer discount codes ranging from 10-20% based on audience size and collaboration experience.